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FAQs

Below are answers to some frequently asked questions. If you don’t find what you’re looking for, feel free to call or email us, and one of our knowledgeable project managers will assist you.

What sizes are available for greenscreen® panels?

All greenscreen® panels are made to order sized in 2” increments. The maximum panel size is 4’ x 14’. Panels can be used in a vertical or horizontal orientation.

What is the lead time?

All greenscreen® panels are made to order.

  • 4 – 5 weeks for fabrication after all approvals and receipt of deposit
  • 2 – 4 weeks for shop drawings, submittals, drawing completion, reviews and approvals, but can vary depending on the quality of information available
  • 2 – 7 business days for shipping to the continental U.S. and Western Canada 

Larger, complex installations, custom colors and enhanced powder coat orders can add to the lead time. If you have specific scheduling concerns, we encourage you to contact one of our project managers early in the process. Orders can also be “will called” from our factory location in Fontana, California.

How can I determine budgetary pricing for my greenscreen® project?

For wall-mounted applications, budget $13 to $18 per square foot for materials only. Budget numbers do not include the cost of installation, wall anchors, plant material, packaging, freight, tax, shop drawings or engineering fees. Enhanced powder coating can be provided for coastal zone locations for an additional cost. Wall-mounted budgetary pricing is based on use of standard 4′ wide panels and either the 5132R or 5132G mounting clip. Using a custom bracket or the blade clip would increase the price. Custom panel sizes, shapes, angle cuts, cutouts and colors can also add to the cost. Larger or complex wall-mounted projects are usually completed by a miscellaneous metals subcontractor or the general contractor. Other projects can be installed by landscape contractors. We recommend that you contact a greenscreen® project manager early in the design or bidding process.

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What finishes are available for greenscreen® panels?

The galvanized, recycled steel panels, posts and accessories receive a baked-on primer and second powder color coat. Standard colors are matte texture green, matte texture black, silver, bronze, terra and gloss white. Custom colors are available at an additional cost, with RAL color matches preferable. Exact color matching requires a physical sample, and longer lead times may be incurred. 

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Where can I get technical information for greenscreen® detailing?

A comprehensive collection of details and information is available on our Products page, which includes a variety of resources such as the following:

  • General Engineering Information
  • Mounting Details
  • Specifications
  • BIM Models
  • SketchUp Models
  • Plant List
  • Planting Installation
  • Plant Maintenance
  • Color Options
Who installs greenscreen® products?

greenscreen® does not provide installation services. greenscreen® panels are rigid and lightweight and are easily installed by a variety of trades depending on the type and complexity of the project. Larger or complex projects are usually completed by a miscellaneous metals subcontractor or the general contractor. Smaller wall-mounted and freestanding projects can be installed by landscape contractors. Fencing applications can best be installed by fencing contractors familiar with accurate post placement.

How is greenscreen® shipped?

All greenscreen® orders are shipped via truck by commercial carriers from our Fontana, California, manufacturing facility. Packaging and freight costs are project-specific and included with all material quotes. Smaller orders are typically boxed and shipped in panel groups of four. Large orders or special handling is quoted on a case-by-case basis.

Does greenscreen® offer a warranty?

Standard 1-year warranty is available from the date of substantial completion or 18 months from the date of shipment, whichever comes first. greenscreen® warrants against defects in workmanship and materials that would result in failure under intended application and use as exterior fabricated wall grillage. “Failure” is defined as structural failure of the wire or sufficient incidents in any panel that would result in the panel’s inability to perform in a structural or safe manner under the intended application and use. Installation is excluded. Contact greenscreen® for further information and extensions.

What kind of plants should I use with greenscreen®?

greenscreen® is a modular green façade system that can be utilized with a wide variety of plant material. In general, twining vines such as jasmine, clematis and honeysuckle work best. Vines that attach with adhesive suckers such as English ivy, Boston ivy and creeping fig should NOT be used for wall-mounted applications as these vines will attach to the wall in addition to the greenscreen® panel. Please visit our Plants page for detailed information or call our office to speak with a trained landscape specialist to learn more.

Do you offer any planters that work with greenscreen®?

greenscreen® has several planter options available. All planters are molded fiberglass and are available in over 20 standard colors. They are dimensionally coordinated to work with our 4’ wide panels. Also available is the Café Series line of modular planters and screens that can be arranged in multiple configurations to delineate spaces.

More information about planters

Where can I see greenscreen® panels installed?

There are over 10,000 greenscreen® projects installed both nationally and internationally. Contact our office or a regional sales representative for specific project types and details on locations.

Do you have sales representatives?

greenscreen® has a network of product sales representatives that can assist you with office visits, product literature, samples, color chips, project photographs, research and CEU information as well as visits to local greenscreen® installations.

Find a Sales Representative in your area

Please note, all project quotes, shop drawings and purchase orders are processed in our Los Angeles headquarters by our experienced project managers. Contact the LA office at sales@greenscreen.com.